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Resort Policy

Resort Policy

  • All Guests including children must carry valid ID proof at the time of check-in

  •  ​Early check-in or late check-out is subject to availability & additional charges may be levied 

  • All Cottages bookings are for double occupancy only, extra bed can be provided at an additional cost.

  • Swimming pool is accessible only from 7am to 7pm & guests are required to use proper swim gear. 

  • There is only a first aid facility at the resort & No Doctor on call available at the resort 

  • The nearest Hospital is about 14 kms from Resort.

  • There is no in room dining services 

  • Non occupants are not allowed to gather or visit the guests in cottages 

  • Some of the activities like Jungle Trail Walk, High Tea at Sunset point, Live Barbeque & Campfire are dependent on seasonal and weather conditions 

  • Pets are not allowed in resort 

  • Food brought from outside is strictly not allowed in the resort.

  • We request all our guests to respect our policies & time, in case of any policy violations the resort reserves the rights to ask guests to vacate the resort.

  • Our resort is not wheelchair accessible due to the hilly terrain

  • We do not have day crowd package 

  • Smoking is not allowed inside the accommodations 

  • Large groups with only male guests are not allowed on Fridays & Saturdays

Cancellation Policy 

  • No cancellation amendment postponement charges will be levied if the Resort is informed 7 days prior to check-in

  • 100% of the charges will be levied if the cancellation, amendment or postponement is requested less than 7 days from Check-in 

  • Please Note for all bookings between 24th December & 1st January there will be a 15 days cancellation policy in place

  •  Refunds will take 3-5 working days to come through & will attract 5% of payment Gateway charges

Child Policy 

  • Kids aged 5 years & below are exempted from charges 

  • Kids aged 6-11 years will be charged half of adult charges 

  • Kids aged above 11 years will be treated as adults for charges

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